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| Private Policy |
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We may collect information (including name, address, telephone number, email address, transaction information and credit card information) when you:
• Place an order on our Web site
• Inquire about our services
• Create an account on our Web site
• Sign up for the Battels newsletter
USING THE INFORMATION WE COLLECT
At Battels.com, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
• Process and track your order
• Contact you about the status of an order
• Send you catalogs or promotional offers we believe will be of interest to you
• Send you Battels email updates
INFORMATION SHARED WITH OTHERS AND YOUR PRIVACY RIGHTS
We contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Battels Hardware. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
COOKIES AND PIXEL TAGS
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you. For example, we use cookies to:
• Remember what items are in your Shopping Cart
• Recognize you when you return to our Web site
• Enable you to use Express Checkout, if you have created an account at Battels.com
HOW WE USE EMAIL
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at Battels.com, you will receive an email confirmation and, in most cases, an email with package tracking information. We may send promotional emails about products, special offers, services or events that we believe may be of interest to you.
LINKS TO OTHER SITES
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Battels Hardware and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
UPDATING OR REVIEWING YOUR INFORMATION
To update your customer information (name, address, telephone number and email address), login to your account on Battels.com and make the necessary changes.
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